What Can I Do If I Get Spammed?
We recommend that you don't respond to spam emails;
your response will only verify to the spammer that they hit a valid
email address.
Here's some additional action you can take.
Contact the spammer's Internet Service Provider, and
let the ISP know that someone is using their service to send unsolicited
email. Here's how:
FrontierNet has set up filters that can reject
some incoming spam (even if it's sent through fake email addresses); your
reports to spam@frontiernet.net
will help us make those filters even more effective. We're here to help
you get the most from your Internet access, and that definitely includes
reducing the spam in your daily email!
Spam and Net Abuse
As Internet citizens utilize the Internet for fun and
profit, the Internet learns to govern itself. As it does, questions
arise and guidelines are established and refined. Internet users are
encouraged to read these guidelines in FAQs (Frequently Asked Questions).
As FrontierNet becomes aware of these FAQs, they will be linked here
for your convenience. FrontierNet does not establish policy and procedure
in these areas so has no control over the guidelines in, or the content
of FAQs.
FrontierNet encourages all users to read the
Net Abuse FAQ. The most common problem
users have is unknowingly transgressing these guidelines.
Spam comes in at least two flavors, email spam and
newsgroup spam. The criteria for these "offenses" are still being drawn.
Generally speaking spam means "too much unwanted, unsolicited stuff".
For some people, even one unsolicited email is too much. Posting --
and cross-posting -- to too many newsgroups is sometimes considered
too much.
Email spam is an especially touchy subject today. You
may have even sent or received some. See CNet's Stop
Spam for information on, and help with what to do when you
receive email spam. Another good resource for learning how to deal with
email spam is Stop
Junk Email. Your actions to prevent and complain -- to the
sender and the sender's ISP -- about email spam are your most potent
weapons.
A suggestion -- if your email client supports rules,
you may be able to make a rule to not download or maybe dispose of spam
and harassing messages. Check your email client documentation and make
sure that you pay appropriate attention to the order in which the rules
are applied.
Sending email spam is a violation of Frontier's Acceptable
Use Policy. You could lose your account on FrontierNet the
first time you send email spam. Why? Because you could tie up or bring
down the email server; this will deny other FrontierNet customers from
using email. Don't send it. There are services that specialize in bulk
email such as Online
Marketers Association. FrontierNet knows nothing of these
organizations and only offers this link as a starting point for your
convenience in your search for bulk email services.
Newsgroups are global bulletin boards. New newsgroup
users should consult news.announce.newusers to become familiar with
the way that newsgroups work. It is your responsibility to ensure that
your newsgroup postings are in accordance with the acceptable use policy
of that newsgroup. FrontierNet does not make the policy of newsgroup
use but expects FrontierNet users to abide by other's acceptable use
policies.
News
Group Spam is handled differently because of the nature of
newsgroups. FrontierNet does not make policy or procedure for handling
spam issues. The News
Group Spam Cancellation Notices are sent when spam is detected.
This page also describes the criteria for determining newsgroup spam
and describes the resulting message cancellation.
If you know of any helpful information on the Internet
that you think should be available to others, use our contact form.
